How Do I Configure and Use Shared Contacts?
How Do I Use Call Center Reporting?
To access call center stats and reports, you must be assigned Call Center Supervisor permissions in the TrueVoIP Portal. Stats Grid A color-coded stats grid shows the following information: Green = value accepted. Yellow = value is within the range ...
How to Use the Microsoft Teams Desktop Application or Web Application with Your TrueVoIP Extension
The TrueVoIP Connector for Microsoft Teams is a separately licensed add on per user/extension. For more information about using Microsoft Teams with TrueVoIP, contact our sales team. Intro Microsoft Teams is a powerful collaboration tool that is ...
Using the TrueVoIP Web Client
The TrueVoIP Web Client is a web based application that allows all users to perform several different functions from their web browser without the need for a desk phone. There is no additional cost for the TrueVoIP Web Client and all users who have ...
Changing Call Forward Settings
To change your call forward settings in your TrueVoIP account, first login to the TrueVoIP Manager Portal. For more information about accessing the portal, see the article Accessing the Portal. Once inside the manager portal, click the Answering ...
How to setup the TrueVoIP mobile app for Apple iPhone and iPad
Intro The TrueVoIP mobile app for iOS gives you the ability to place and receive calls using your business extension no matter where you are. You can also check voicemails, transfer and park calls, and more! Installing the app From the App Store To ...