How to setup the TrueVoIP mobile app for Apple iPhone and iPad
The TrueVoIP mobile app for iOS gives you the ability to place and receive calls using your business extension no matter where you are. You can also check voicemails, transfer and park calls, and more!
Installing the app
From the App Store
To install the TrueVoIP mobile app for iOS open the App Store on your device and search for "TrueVoIP". Once you find the official TrueVoIP mobile app, just install it like any other app.
From the TrueVoIP User Portal
You can also install the mobile app directly from the TrueVoIP user portal by logging in to https://pbx.truevoip.com and clicking the Phones app on the top menu. From there click the "TrueVoIP Mobile" and follow the instructions on the screen.
Setting up the app
Once you have the TrueVoIP mobile app installed, you'll need to set it up for use with your extension. To setup the app, launch the app and enter your TrueVoIP login (typically your email) and password. Once you're logged in, the app is ready to go.
Using the TrueVoIP Web Client
The TrueVoIP Web Client is a web based application that allows all users to perform several different functions from their web browser without the need for a desk phone. There is no additional cost for the TrueVoIP Web Client and all users who have ...
TrueVoIP Attendant Console
Intro The TrueVoIP Attendant Console is a web based application for enhanced interaction with phone calls. Typical users would include reception or call center type users due to the heavy call volume they tend to encounter. Using the TrueVoIP ...
How to Use the Microsoft Teams Desktop Application or Web Application with Your TrueVoIP Extension
The TrueVoIP Connector for Microsoft Teams is a separately licensed add on per user/extension. For more information about using Microsoft Teams with TrueVoIP, contact our sales team. Intro Microsoft Teams is a powerful collaboration tool that is ...
How to access call recordings
Intro Recorded calls can be accessed through the TrueVoIP Manager Portal by any user with Office Manager access or above. From the Call History app, Office Managers can listen to and/or download call recordings through their browser. Please note that ...
Editing Phone Buttons Using the Phone Builder
Intro Phone buttons may be programmed in the TrueVoIP Manager Portal using the Phone Builder feature. This allows a variety of phone models to be managed in an easy-to-use interface and end users can even edit their own devices, saving Office ...