Using Virtual Fax
Intro
The Fax app in the TrueVoIP Manager Portal can be used to send and receive faxes as well as view and download previously sent and received faxes. Each sent and received fax is listed with a current status.
Accessing the Fax app
To access the Fax app, login to the TrueVoIP Manager Portal as a fax enabled user and click the Fax app button in the top menu.
Fax Inbox
When launching the Fax app you will be presented with the Fax inbox by default.
[screenshot coming soon]
Sent Faxes
Using the drop down box, you can choose to browse the Sent items.
[screenshot coming soon]
Sending a Fax
- Clicking the Send Fax button will display the Send Fax dialog box.
- Once this opens click Browse to select the file to be faxed.
- The Caller ID field allows the user to select which fax number the fax will be sent from; in the event that there are multiple numbers to select from.
- The Phone Number field should be filled with the destination phone number.
- Once all fields are completed click Send.
Receiving Faxes
- Received faxes will be emailed to the address(es) configured for the fax user; as well as being listed in the Fax app.
- Received faxes can be downloaded, previewed or deleted from the Fax app in the TrueVoIP Manager Portal.
- The Fax app in the TrueVoIP Manager Portal also includes message status displaying receipt errors; for example, call dropped.
Related Articles
Using the TrueVoIP Web Client
The TrueVoIP Web Client is a web based application that allows all users to perform several different functions from their web browser without the need for a desk phone. There is no additional cost for the TrueVoIP Web Client and all users who have ...Editing Phone Buttons Using the Phone Builder
Intro Phone buttons may be programmed in the TrueVoIP Manager Portal using the Phone Builder feature. This allows a variety of phone models to be managed in an easy-to-use interface and end users can even edit their own devices, saving Office ...Disable DND (Do Not Disturb) on Yealink Phones
To disable the DND function and remove the button from the softkeys on Yealink phones, enter the following override using the Device Defaults textbox (at the company, site, or department level), or using the Overrides textbox at the device level. If ...How to Use the Microsoft Teams Desktop Application or Web Application with Your TrueVoIP Extension
The TrueVoIP Connector for Microsoft Teams is a separately licensed add on per user/extension. For more information about using Microsoft Teams with TrueVoIP, contact our sales team. Intro Microsoft Teams is a powerful collaboration tool that is ...TrueVoIP Attendant Console
Intro The TrueVoIP Attendant Console is a web based application for enhanced interaction with phone calls. Typical users would include reception or call center type users due to the heavy call volume they tend to encounter. Using the TrueVoIP ...