Recent Articles
Expired Microsoft Licenses
Expired Microsoft Licenses Problem In the Direct Routing page, Licenses can show up with negative numbers and the message “Expired. Renew in Admin Center.” This means Microsoft is presenting your account licenses as no longer manageable. Solution ...
Microsoft Licensing for the PBX and SIP Trunk Connector
Microsoft Licensing for the PBX and SIP Trunk Connector These are the licenses and combinations that allow use of Microsoft Direct Routing. Note that other licenses may work: our system will dynamically evaluate license contents when an Enterprise ...
Does my DirectRouting User need a Microsoft License?
Does my DirectRouting User need a Microsoft License? Yes. Temporarily. For the automated setup of Direct Routing a “DirectRouting User” is created in the Microsoft Enterprise and assigned an available Microsoft User license and Phone System, or ...
Disable DND (Do Not Disturb) on Yealink Phones
To disable the DND function and remove the button from the softkeys on Yealink phones, enter the following override using the Device Defaults textbox (at the company, site, or department level), or using the Overrides textbox at the device level. If ...
How to Reset Polycom Phone to Factory Default Settings
Method 1: Reset using the Phone Settings Menu Use this method if you know the current admin password of the phone Press the Menu/Home Key. Select Settings. Select Advanced. The Password will depend on the profile: Active (with profile): acquire and ...